Serving the University of Utah Community
Campus Store FAQs
- Q. How do I find the textbooks I need for my classes?
A. Follow the 5 steps below and you will find the books you need.
- It is very important that you bring a copy of your class schedule with you to the Campus Store. You may know the class number; however, some sections of the class may require different books than other sections.
- Textbooks are available on the 2nd level of the Campus Store.
- A class and required books list is available in the Textbook Department. The classes are listed by Department subject. You can look up each of your classes and see what books you are going to need for that class. You can also look up class textbook needs online.
- The textbooks are arranged in the Textbook Department alphabetically by Department subject.
- Once you find the right Department subject area, look for your catalog number and the correct section number. The shelf tags will tell you if you need more than one book for that class (i.e. 1 of 1 or 1 of 2). The tags also inform you whether the book is optional or required. Make sure you are looking at the right class section number, because as stated above, some sections require different books than other sections of the same class.
How many used textbooks are available?
A. The University Campus Store goes to great lengths to obtain used textbooks for you. Used textbook availability requires the cooperation of faculty, Campus Store text buyers and students. The process below describes how used textbooks are obtained and how you as a student fit into the process.
At the end of each semester the Campus Store sponsors "Buyback" during the week of finals. Bring in all of the books you don't want to keep. Cash is paid for these books during "Buyback", based on the following conditions:
If the book is being used next semester, we will pay you 50% of the current new book price.
If the book is not being used next semester, you may sell it to a book wholesaler in the store, provided there is a market value for the book.
If you have materials with no market value (old editions or those with a one-time copyright), we have a donations program to place these materials into needy hands.
Keep in mind that less than half of the used textbooks sold come from our own "Buyback". The majority come from students like yourselves who sold their books to the national market to get cash and benefit others just like you. Chances are good that the used textbook in your hand was sold back by someone on a different campus. The difference in the price you paid covers the logistics of making them available in useful quantities to schools across the nation and to you.
So, the more students who take advantage of "Buyback"...the more used textbooks are available for you to buy next semester.
What is the difference between Retail buyback and Wholesale buyback?
A. Retail buyback is the buyback we conduct for the textbooks we will be using the next semester at the University of Utah. Typically you will receive 50% of the New textbook price when you sell a textbook back during retail buyback. Retail buyback is typically done during finals week. The Wholesale buyback is conducted all through the year. The amount you are paid for your textbooks depends on the current market value and national demand for the textbook you are selling.
What is your refund policy?
- Q. Where does my
new textbook dollar go?
Do you hire students to work in the Campus Store?
A. Yes. In fact, the Campus Store is a great place to work, particularly if you need to gain skills and experience in the following areas: sales, merchandising (displays), marketing, business, accounting, computers, customer service, shipping/receiving, communications and cashiering.
Located in the heart of the U of U campus we offer a convenient location, paid training, employee discount (some exceptions apply), educational financial scholarship awards for qualifying student employees, flexible schedules, student study days, and a fun and exciting team atmosphere! If you have a commitment to excellence in customer service, please apply in person at the Campus Store Customer Service counter, or call 581-6326 for more information.
Where can I find a U.S. Post Office close to the U?
A. The U.S. Post Office at the University Campus Store is a full-service facility and provides:
- All domestic and international mailing
- Priority (2-3 day) and Express Mail (overnight) deliveries
- Collectables, post cards, regular postage stamps and framed artwork
- Special services - registered, certified, return receipt, and insured
- Federal and State tax forms
- Hours: 8:00-4:30 Mon.- Fri.
I work until 6:00 p.m. during the week. How late are you open?
A. During semester opening periods we are open extended hours (usually until 8:00 p.m. for the first 3 weekdays of class, until 6:00 p.m. for the remainder of the first week of classes, and 10 a.m. to 5 p.m. on Saturdays during these periods).. During the normal school year (excluding summer) we are open on Tuesday nights until 7:00 p.m.. We are open on Saturdays (excluding summer), typically, from 11:00 a.m. to 4:00 p.m..
Click here for our Store Operation Hours.
Another option is to buy your textbooks and merchandise online at our online store.
Where can I go on campus to have my computer repaired?
A. The Service Center at the University Campus Store can service a wide range of todays popular systems.
- Q. Does the Campus Store sell computers and software?
A. Yes, the Campus Store is a great place to by your computer equipment, software and peripherals. In most cases you can save up to 70% on academically priced software.
What does academic price mean?
A. Many software and hardware manufacturers offer discounts to students hoping that the student will become familiar with their products. They are hoping that you will learn their products and continue to use and upgrade them for the rest of your life. All products that are marked Academic Price are the same product that you would buy from a normal retail channel, only at a discounted for sale to academic market only. Sometimes that discount is up to 70%. Products that are marked Student Price are usually products that have limited features available, you should check with the computer solution providers in the Computer department to verify if the product is the full version or a limited version.
If the Campus Store does not have the book I need on the shelf how can I
get a copy of the book I want?
A. The Campus Store General Book Department is able to order almost any book that is currently in print. That means there are over 1,000,000 titles available to you from the Campus Store. Please contact the General Book Department at 801-581-3536 for details and availability. For Textbook inquiries please contact our Text Book Department at 801-581-3156
Where can I go to find books written by faculty authors from the
University of Utah?
A. The General Book Department has a complete list of faculty authors and the books they have published.
Where can I find the most current issues of popular magazines and
A. In our General Book Department we sell over 100 of the most popular magazines and we sell the following daily newspapers: Salt Lake Tribune, Deseret News, New York Times, USA Today and The Wall Street Journal.
I need to study and prepare for the GRE, where can I go to get the test
preparation material I need?
A. Our General Book Department has a wide variety of test preparation materials including GRE, GMAT, ACT, SAT, TOEFL and many others.
Where can I find maps?
A. The Campus Store sells many different maps including maps of the world, the US, the States and local maps of Utah and Salt Lake City.